Dedicated to offering continued effective and efficient support for our existing and future customers, quality is an integral part of OWMs working environment.  Our accredited quality system, integrated into all areas of our operations, ensures correct, consistent and on schedule deliverables.

 

QUALITY POLICY

 

Offshore Water Management Ltd (the ‘Organisation’) aims to ensure that its products meet the needs of its customers at all times in accordance with contractual requirements, its policies and procedures.

 

The Organisation’s management operates a Quality Management System that has gained ISO 9001: 2008 certification, including aspects specific to the provision of consultancy and support of potable water management systems and is committed to:

 

  • Develop and improve its Quality Management System
  • Continually improve the effectiveness of the Quality Management System
  • The enhancement of :

i. Quality, specification, and integrity

ii. Logistics

iii. Customer satisfaction

iv. Supplier performance

v. Risk minimisation

vi. Work ethics

 

Offshore Water Management Ltd has a continuing commitment to:

 

1.Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction.

 

2.Communicate throughout the Organisation the importance of meeting customer needs and all relevant statutory and

regulatory requirements.

 

3.Establish the Quality Policy and its objectives.

 

4.Ensure that Management Reviews not only set but review the quality objectives, and report on the Internal Audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System.

 

5.Ensure the availability of resources.

 

The Organisation complies with all relevant statutory and regulatory requirements, and constantly monitors its quality performance, implementing improvements when appropriate.

 

All personnel understand the requirements of this Quality Policy and abide with the requirements of the Quality Management System as defined in this Quality Procedures Manual.  This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

 

Copies are made available to all members of staff along with copies of the minutes of Management Reviews, or extracts thereof, in accordance with their role and responsibilities as a means of communicating the effectiveness of the Quality Management System.

 

 

Russell Caldwell

 

July 2013.

 

 

© 2017 OWM Group Limited  |  Company Registered No. SC346192

info@owmgroup.com

 

MAIN OFFICE TEL:

+44 (0) 1224 973770

 

SAMPLING TEL:

+44 (0) 7483 167144

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